Track Your Order

Enter your order details below to check the latest shipping status.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

📬 Check your Spam or Junk folder. Emails from us can land there. If you find one, move it to your inbox and mark it “Not spam” — otherwise you will miss your order updates.

Receiving Time = Production Time + Shipping Time. Production takes 7–9 business days, then free standard shipping takes 8–10 business days. We email you an update as your order moves through each stage, from production through to delivery, so you always know where things stand.

Need Help?

If you still can’t locate your order, email our team with your order number and we’ll help right away.

Email: [email protected]

Customer Service Address:
500 Jefferson St, Austin, TX 78731, United States

Response time: within 24–48 hours, Monday to Friday, 9 AM – 5 PM (Pacific Time). Please include your order number for the fastest help.

Still have questions?

Email: [email protected]

Phone:

Address: 500 Jefferson St, Austin, TX 78731, United States

Business hours: Monday – Friday, 9:00 AM – 5:00 PM PST (closed on US holidays)

Sportory is a personalized gifts store based in Washington, United States. We specialize in custom-printed blankets, pillows, apparel, and pet memorials with your photos and names. We are not affiliated with any sports team, league, or brand.